MnBaladna - Help and Support Center

Use E-Wallet

Use E-Wallet Overview: Your E-Wallet is a secure digital account to store and manage money for purchases. Add Money Add Funds Profile → E-Wallet → Add Money Enter amount to add Choose payment method Payment Methods Credit/Debit card Bank transfer Digital wallet (Apple Pay, Google Pay) Cryptocurrency (if available) Verification...

Manage Your Profile

Manage Your Profile Overview: Your profile is where you manage account settings and personal information. Personal Information Full Name Used in orders and interactions Update by clicking edit icon Email & Phone Email for login and password recovery Phone for verification and delivery Profile Picture Size: 400x400 pixels (JPG/PNG, Max...

Chat with Support

Chat with Support Overview: Use Live Chat to get instant help from our support team during business hours. How to Access Web Platform Click chat icon (bottom right) Or go to Help menu → Chat Chat window opens Mobile App Tap menu → Help Select Live Chat Start conversation Availability...

Manage Your Addresses

Manage Your Addresses Overview: Your addresses page lets you add, edit, and manage delivery locations for orders. Add New Address Step 1: Click Add Button Click "Add New Address" on your addresses page Fill in all required fields Step 2: Enter Details Recipient Name: Who receives the order Phone Number:...

Earn Rewards

Earn Rewards Overview: Earn reward points on every purchase and redeem them for discounts and exclusive benefits. How to Earn Points Regular Purchases Earn 1 point per $1 spent Automatic credit after order completion No minimum purchase required Bonus Points Birthday bonus (50 extra points) Referral rewards (100 points) Special...

Languages

Languages The "Languages" page typically includes a set of options that allow users to customize the language of the user interface according to their preferences and market requirements. Here is an explanation of its contents: Language Change: Users can use this option to change the language used in the application...

Unlock Offers

Unlock Offers Overview: Discover offers, discounts, and coupons on MnBaladna to save on purchases. Types of Offers Flash Sales Limited-time discounts (24 hours) Up to 70% off selected items While stock lasts Seasonal Promotions Holiday and festival deals Week or month campaigns Category-wide discounts Coupons Percentage or fixed discounts Minimum...

Share and Earn

Share and Earn Overview: Share your referral link and earn rewards when friends join and shop on MnBaladna. How It Works Step 1: Get Your Link Profile → Share and Earn Copy your unique referral link Share with friends Step 2: Friend Joins Friend clicks your referral link Signs up...

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