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Frequently asked questions

Do you have a question? Check the FAQ section for common answers about shipping, payment, and policies. We are here to simplify your experience, so you can quickly and easily find the information you need without reaching out to us.

How can I update my store information in the store app?

You can update your store information through the "Store Settings" section in the app, where you can modify basic details such as name, address, contact info, and update categories and store products.

How can I communicate with customers or support teams in the store app?

You can communicate with customers or the support team directly through the "Live Chat" feature in the app. This feature allows you to send and receive messages quickly to resolve any issues or answer customer inquiries.

How can I track the performance of my store and reports in the store app?

You can track your stores performance through the reports section in the app, which provides details about sales, returns, and product performance. This section helps you evaluate your stores results and make strategic decisions to improve performance.

How can I invite my friends to the MnBaladna app?

You can invite your friends to join the app through the Invite and Earn section. Get the invite link and share it with your friends via social media or email. When they join, you will receive financial rewards.

How can I use the digital wallet in the MnBaladna app?

You can manage your digital wallet through the Digital Wallet section in the app. Easily deposit and recharge your balance, and track all your financial transactions directly through the app.

How do I earn and use reward points?

With every purchase you make, you will earn reward points. You can manage these points easily through the "Reward Points" section in the app, where you can convert them into discounts or other rewards based on your preferences.

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