MnBaladna - Help and Support Center

Your Store Website

Your Store Website Every merchant on MnBaladna gets an own store website, on every plan, including the commission plan. Customers order directly from your website, and you handle those orders together with all your other MnBaladna orders. Open the website builder Log in to the vendor panel. Click Build Your...

Hire Delivery Staff

Hire Delivery Staff If your store delivers with its own staff, add them to MnBaladna. Your drivers then log in to the MnBaladna Delivery: Earn Daily app with the phone number and password you create for them, and deliver your orders. Before you start Make sure Delivery is switched on...

Manage Campaigns

Manage Campaigns MnBaladna runs platform campaigns, for example around Ramadan, Eid or the start of the school year. Participating stores are shown together to customers, which gives you extra visibility. You do not build these campaigns yourself: you join the campaigns MnBaladna publishes. Join a basic campaign Log in to...

Create Banner Ads

Create Banner Ads A banner is a wide image that promotes your store, a product or an offer. You can create your own banners in the vendor panel. Create a banner Log in to the vendor panel. In the sidebar, open Marketing > Banners. In Banner Setup, fill in: Banner...

Create Discount Coupons

Create Discount Coupons Coupons attract new customers and reward regulars. You create them in the vendor panel and customers enter the code at checkout. Create a coupon Log in to the vendor panel. In the sidebar, open Marketing > Coupons. In Add new coupon, fill in: Title: the name customers...

Add Product to Store

Add Product to Store You add and manage products in the vendor panel under Catalog. Check first how many products your plan allows: Economy up to 100, Intermediate 150, Advanced 200, Premium unlimited. See Plans for Merchants. Step 1: Create your own categories Open Catalog > Categories > My Category....

Handle Store Orders

Handle Store Orders Every order on MnBaladna must be confirmed by your store. You can handle orders in the vendor panel on a computer or in the MnBaladna Store app on your phone. The labels below are from the vendor panel; the app follows the same steps. Order lists In...

Create Paid Ads

Create Paid Ads With a paid ad your store or a video is shown in promoted spots in the MnBaladna app and web app. You send an ad request from the vendor panel; MnBaladna reviews it and confirms the cost when the ad is approved. The price is not shown...

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