Manage Your Profile

Your profile holds the personal details MnBaladna uses for your orders, delivery and account security. You can manage it in the Android app or in the web app at web.mnbaladna.com (also for iPhone users).

Open your profile

Log in to the MnBaladna app or web app. New here? See Create an Account and Log In.
Tap the Profile icon in the menu.
Tap Edit Profile to change your details.

Personal information

Name: shown to the store and the driver on your orders.
Email address: used for login, receipts and password recovery.
Phone number: used for login, verification and so the driver can reach you.
Profile picture: optional.

When you change your email or phone number you may be asked to verify it again with a code.

Password and login

You can log in with your email or phone number and password, or with Google.
To change your password, open your profile and choose Change Password.
Forgot your password? Use Forgot password on the login screen.

Addresses, wallet and points

From your profile you can also reach your saved addresses, your wallet and your loyalty points:

Language and notifications

Choose English, Arabic, Dutch or German. See Languages.
Turn order and offer notifications on or off in your settings.

Delete your account

If you no longer want to use MnBaladna, you can delete your account. This is permanent. See How to Delete Your Account.

Need help? Our support team is available Monday to Friday, 09:00â€“17:00 (Amsterdam time) in English, Arabic, Dutch and German. See Contact MnBaladna Support.

From our blog

Navigating with Ease: The Intuitive Interface of MnBaladna

Email Address

Phone number