Manage Your Addresses

Save your delivery addresses once and choose them quickly at checkout. MnBaladna delivers in 371 delivery zones across the Netherlands, so the pin on the map must be inside a zone for stores to appear and deliver to you.

Add a new address

  1. Open the app or web.mnbaladna.com and go to Profile > Addresses.
  2. Tap Add New Address.
  3. Allow location access or search for your street, then move the pin to your exact entrance.
  4. Fill in the details:
    • Street and house number, including apartment or floor
    • Postcode and city
    • Contact name and phone number for the driver
    • Delivery notes (optional), for example doorbell name or entrance
  5. Choose a label such as Home, Work or Other.
  6. Tap Save.

Edit or delete an address

  • Tap the address in your list, change the details and save.
  • To remove it, tap the delete icon and confirm.

Choose an address at checkout

At checkout, select the address you want the order delivered to. The delivery fee is calculated from the distance between the store and this address and is shown at checkout before you pay. See Delivery Zones, Fees and Tracking.

Address outside a delivery zone?

If no stores appear or you see a message that the location is not served, check that the pin is placed correctly. If it is, your address may be outside our current zones. You can still choose takeaway and collect the order from the store. See Place Your First Order.

Tips

  • Place the pin at the entrance, not the middle of the building.
  • Add a phone number you can answer during delivery.
  • Keep your delivery verification code ready: you give it to the driver when the order arrives.

Need help? Our support team is available Monday to Friday, 09:00–17:00 (Amsterdam time) in English, Arabic, Dutch and German. See Contact MnBaladna Support.

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