Setting up your store is only the first step. Once you are live, selling on MnBaladna becomes a daily routine: orders come in, stock needs updating, and payouts need to reach your account. This guide walks through exactly what that routine looks like, from registration to your first payout.

If you are still deciding whether to build your own online store, read Get a Professional Website for Your Store or Restaurant first. This guide picks up from there and focuses on running your store once it is set up.

Step 1: Registration and documents

To open your store, submit a registration through the MnBaladna Help Center. You will need:

• Your business name, address and contact details.
• Your KVK (Chamber of Commerce) number.
• Your BTW (VAT) identification number.
• A Dutch or European bank account (IBAN) for payouts.

Your application is reviewed before your store goes live, so it helps to have these documents ready before you start.

Step 2: Managing orders day to day

Once your store is active, everything runs through the MnBaladna Store app:

• New order notifications. You are notified as soon as a customer orders.
• Order status. Mark orders as being prepared, ready for pickup, or handed to a Captain for delivery.
• Order history. Review past orders to spot your best-selling products and busiest times.

Step 3: Keeping your stock accurate

Nothing frustrates a customer more than ordering something that turns out to be unavailable. In the Store app you can:

• Update stock levels as items sell out or get restocked.
• Temporarily hide a product instead of deleting it, so you can bring it back later.
• Adjust prices for promotions or seasonal changes.

Step 4: Understanding your balance and payouts

The Store app gives you a financial overview of your store:

• Income and expenses, tracked per order.
• Your current balance, updated as orders complete.
• Payouts sent to the IBAN you registered.

This means you do not need a separate spreadsheet to know how your store is performing. Everything is visible from your phone, at any time.

Tips for running your store smoothly

1. Check the app daily, even on quiet days, so you never miss an order or a low-stock alert.
2. Update stock the moment something runs out, rather than at the end of the day.
3. Use order history to plan ahead. If a product sells out every weekend, order more before Friday.
4. Reply quickly if a customer contacts you about their order. Fast responses build trust and repeat orders.
5. Review your balance weekly so payouts and expenses never come as a surprise.

Frequently asked questions

How long does registration review take?

Review times vary depending on how complete your documents are. Submitting your KVK, BTW and IBAN details upfront helps speed things up.

Can I pause my store temporarily?

Yes, you can hide individual products or pause your store if you are closed, for example during a holiday.

How often are payouts sent?

Payouts are sent to your registered IBAN based on your store's balance. Check the Store app or contact support for the exact schedule that applies to your account.

Can I sell in more than one language?

Yes. Adding product names and descriptions in both Arabic and Dutch helps you reach more customers.

Everything you need, in one app

From your first order to your latest payout, the MnBaladna Store app keeps your business organized. Register your store and start selling today.