Overview

The customer app includes a robust real-time messaging feature designed to facilitate direct communication between users, vendors, and deliverymen. This tool ensures that any inquiries regarding your order or assistance needed during the delivery process can be handled instantly and conveniently.

Key Benefits

• Instant Connectivity: Chat in real-time to resolve questions or issues immediately.
• Order Coordination: Easily communicate specific delivery instructions or changes to the deliveryman.
• Vendor Support: Contact vendors directly to clarify product details or availability.

How to Communicate

To access the chat feature, navigate to your active order within the app. Select the "Contact" or "Chat" option to choose whether you wish to speak with the vendor or the deliveryman. Type your message and send it for an immediate response.