Live Chat
The "Live Chat" page provides customers with a fast and efficient way to communicate with customer support or relevant representatives within the app. Below is an explanation of the contents you might find on this page:
- Get Support: Customers can access store support after successfully completing their order. They can ask questions, submit complaints, and request help if they encounter any issues or have inquiries.
- Contact Delivery Representative: After the delivery representative picks up the order, the customer can communicate directly with them via live chat. They can inquire about the order status, set a delivery time, and modify details if necessary.
- Send Messages Anytime: The customer is equipped with the ability to send messages to customer support or the delivery representative at any time, ensuring peace of mind and access to support around the clock.
The Live Chat page enhances the customer experience by allowing direct communication with relevant parties, helping resolve issues quickly and improving overall customer service.
